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Privacy Policy

Effective Date: September 3, 2023

1. Introduction

Welcome to Couple Stories ("we," "us," or "our"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us, including how we interact with third-party services, in compliance with the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following types of personal information from clients:

  • Names
  • Email addresses
  • Phone numbers
  • Social media account information (only if voluntarily shared)

We collect this information solely for the following purposes, as required by GDPR:

3. Legal Basis for Data Processing

We process your data based on one or more of the following legal bases, as permitted by GDPR:

  • The necessity of processing for the performance of a contract (e.g., to provide photography services).
  • Your explicit consent for specific processing activities (e.g., receiving marketing communications).
  • Our legitimate interests, such as improving our services and website.

4. How We Use Your Information

We use the collected data for the following purposes:

  • Communicating with you regarding your photography sessions or projects.
  • Sending you information about our photography services, promotions, and special offers (if you have opted in to receive such communications).
  • Responding to your inquiries and requests.
  • Improving our services and website.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, in accordance with GDPR requirements.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, in compliance with GDPR retention principles. We will inform you of our data retention policy upon request.

7. Sharing Your Information

We may share your information with trusted service providers who assist us in operating our website or conducting business on our behalf, such as Google Analytics for website analytics, Flodeslk for email marketing, and Notion for personal project management. These service providers are bound by confidentiality agreements to protect your data, as required by GDPR.

8. Your GDPR Rights

Under GDPR, you have the following rights regarding your personal information:

  • Right of access: You can request access to the data we hold about you.
  • Right to rectification: You may request corrections to any inaccuracies in your personal information.
  • Right to erasure: You can request the deletion of your data under certain circumstances.
  • Right to restrict processing: You may request restrictions on the processing of your data.
  • Right to data portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
  • Right to object: You can object to certain processing activities, including direct marketing.

To exercise these rights or if you have any privacy-related concerns, please contact us at hello@couple-stories.com.

9. Cookies and Tracking

Our website may use cookies and similar tracking technologies, including Google Analytics, to enhance your browsing experience and gather data on website usage. You can adjust your browser settings to disable cookies if you prefer not to have them stored on your device. For more details, please refer to our Cookie Policy.

10. International Data Transfers

If we transfer data outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your data, as required by GDPR.

11. Complaints

If you believe that your data protection rights under GDPR have been violated, you have the right to lodge a complaint with the relevant supervisory authority.

12. Updates

We may update this Privacy Policy to reflect changes in our data collection and handling practices. Any updates will be posted on our website, and the revised policy will be effective immediately.

By using our website, you consent to the terms outlined in this Privacy Policy.